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WAAY 31 I-TEAM: State Department of Public Health explains coronavirus dashboard issues

The state said the server issues are out if its control.

Posted: Aug 14, 2020 9:48 PM
Updated: Aug 14, 2020 10:09 PM

The WAAY 31 I-TEAM on Friday pressed the state to learn more about the issues causing constant delays with the coronavirus dashboard.

Friday, the state announced a server issue delayed the numbers from being reported for four hours.

Dr. Karen Landers with the Alabama Department of Public Health said people should be confident in the numbers reported by the dashboard. She said the server issues that have lasted five months are out of their control..

"The issue is not with the data. The issue is with technical problems that naturally occur in an electronic system," she said.

Landers explained the state dashboard delay in reporting numbers does not impact the integrity of the coronavirus case count.

Friday’s problems were the third in less than a week. When the WAAY 31 I-TEAM asked Landers about issues earlier this week, she told us they were fixed. She also pointed a finger at an outside vendor and labs that didn’t properly report tests.

"Some laboratories were not familiar with the reportable disease requirements in Alabama because they had never done it before," she said.

WAAY 31 asked Gov. Kay Ivey's office about the dashboard delays and if the state would provide any money for a fix. Her office’s only answer was: "I am going to defer you to the Alabama Department of Public Health for questions on their dashboard and related items."

Landers said as long as technical issues persist, data won't be updated on the dashboard until each issue is addressed.

"There are from time to time software-related problems that will delay our presenting the data. I want to remind people the Alabama Department of Public Health, when we determine there could be a delay or potential issue, we will not present data. Rather, we will wait until the technical issue has been resolved to present," she said.

Landers also answered another question a lot of you are asking about the numbers. She said the dashboard identifies and pulls out any duplicate tests for a person, so each person is just counted only once.

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Alabama Coronavirus Cases

Confirmed Cases: 155915

Reported Deaths: 2674
CountyConfirmedDeaths
Jefferson22988375
Mobile16788315
Tuscaloosa10235140
Montgomery9978197
Madison922894
Shelby727463
Baldwin661569
Lee651765
Marshall437249
Calhoun422461
Etowah421450
Morgan407135
Houston371734
DeKalb336029
Elmore317353
St. Clair289142
Limestone279730
Walker275593
Talladega263635
Cullman239925
Lauderdale218042
Jackson212515
Franklin203231
Autauga203030
Colbert198731
Russell19283
Blount191125
Dallas186327
Chilton185832
Coffee173211
Escambia172230
Covington171429
Dale166551
Chambers134343
Clarke133617
Pike132713
Tallapoosa131387
Marion107129
Barbour10129
Butler100240
Marengo100222
Winston91913
Geneva8617
Lawrence83732
Pickens83618
Bibb82514
Randolph82016
Hale75830
Clay73612
Washington73412
Cherokee73114
Lowndes70428
Monroe64510
Henry6436
Bullock63917
Crenshaw60330
Perry5856
Fayette56913
Wilcox56412
Conecuh56013
Cleburne5518
Macon53020
Lamar4745
Sumter47221
Choctaw39012
Greene34216
Coosa2033
Out of AL00
Unassigned00

Tennessee Coronavirus Cases

Confirmed Cases: 241513

Reported Deaths: 3076
CountyConfirmedDeaths
Shelby35564562
Davidson30982333
Knox1239889
Rutherford11502113
Hamilton11497105
Williamson689756
Sumner5900109
Wilson457756
Putnam432955
Montgomery408052
Out of TN390636
Madison371180
Sullivan354046
Bradley351923
Washington332649
Sevier329921
Blount327334
Maury316437
Unassigned28378
Robertson257741
Hamblen242248
Tipton230922
Dyer216329
Gibson212342
Hardeman185433
Coffee183223
Trousdale17587
Obion173021
Greene165451
Bedford165020
Fayette165022
Anderson164614
Dickson163619
McMinn158934
Loudon158811
Cumberland158425
Wayne15847
Lawrence155618
Jefferson152920
Weakley151125
Carter149532
Monroe141928
Warren141510
Lauderdale140417
Henderson139825
Hardin137519
Macon130725
Franklin126317
Roane12577
Haywood125327
Overton118416
Hawkins117024
White115014
Johnson11277
Carroll112525
McNairy111127
Marshall11089
Rhea108317
Cheatham103111
Cocke101412
Bledsoe10104
Lake9803
Smith97613
Campbell9759
Giles93735
Fentress88910
Lincoln8523
Crockett82920
Henry77110
Hickman76715
Marion7419
Chester72114
DeKalb71117
Decatur64811
Grainger5664
Grundy54511
Union5233
Claiborne5146
Polk49213
Jackson4465
Humphreys4344
Morgan4317
Benton4119
Cannon4042
Houston40417
Unicoi3953
Clay39413
Lewis3752
Scott3625
Sequatchie3384
Stewart3179
Meigs3066
Perry2772
Pickett2627
Moore2592
Van Buren2011
Hancock1153

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