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Power restored after outage affecting thousands in Madison County

Thousands of customers were without power on Monday in Madison County.

Posted: Aug 24, 2020 10:53 AM
Updated: Aug 24, 2020 2:23 PM

UPDATE at 1:50 p.m.: Huntsville Utilities says "service has been restored to the substation, it is operating normally, and all customers should have power." If you're still experiencing an issue, call 256-535-4448 (256-53-LIGHT).

The utility company says crews are investigating the cause and what can be done to prevent its recurrence. 

UPDATE: Huntsville Utilities provided the following update at noon: 

"Huntsville Utilities Electric Operations crews and Electric Engineers continue to work at the Northwest distribution substation which has experienced a total power loss, leading to a power outage through much of northern Madison County.

Three attempts to restore service have been made, but in each instance, service was quickly interrupted again.

We understand the frustration our customers may feel at this situation, especially with virtual learning and so many people working from home due to COVID-19.

Our goal is to restore service as quickly and safely as possible, and our crews will continue to diligently work until restoration is complete and a precise cause is determined.

We appreciate your continued patience."

FROM EARLIER: 

Thousands of customers are without power in Madison County, as of 10:30 a.m. Monday.

Huntsville Utilities says crews are responding to the outage in northern Madison County, the same area that was impacted by a distribution substation issue Sunday night.

The cause of the outage Monday morning is currently unknown. The utility company says crews are working to restore service as quickly as possible.

You can view the power outage map here.

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Alabama Coronavirus Cases

Cases: 234080

Reported Deaths: 3459
CountyCasesDeaths
Jefferson30620491
Mobile19306358
Tuscaloosa12501148
Madison12410146
Montgomery12040232
Shelby980576
Baldwin826984
Lee753964
Morgan618247
Calhoun5997113
Etowah590564
Marshall581953
Houston507038
DeKalb463535
Cullman412636
Limestone404544
St. Clair398455
Elmore393961
Lauderdale382953
Walker349096
Talladega335942
Colbert296341
Jackson291924
Blount276336
Autauga263439
Franklin244833
Coffee233415
Dale226654
Dallas220231
Russell21803
Chilton216937
Covington212533
Escambia194431
Tallapoosa169290
Chambers168048
Pike155514
Clarke155419
Marion134535
Winston123723
Lawrence122436
Geneva11748
Marengo116924
Barbour116110
Pickens115318
Bibb114217
Butler113741
Randolph99821
Cherokee98924
Hale91631
Washington90018
Clay89423
Fayette84416
Henry8426
Lowndes78729
Monroe76811
Cleburne74414
Crenshaw70330
Macon70020
Bullock69019
Conecuh66814
Perry6686
Lamar6267
Wilcox62418
Sumter55322
Choctaw41713
Greene40217
Coosa3074
Out of AL00
Unassigned00

Tennessee Coronavirus Cases

Cases: 344550

Reported Deaths: 4301
CountyCasesDeaths
Shelby45771637
Davidson40820407
Knox17590140
Rutherford16907150
Hamilton15861136
Williamson1066473
Sumner9141134
Wilson705574
Out of TN692847
Montgomery622381
Sullivan609389
Putnam574379
Washington5596100
Maury554958
Blount512356
Madison5108105
Bradley483233
Sevier468131
Unassigned437714
Robertson357351
Tipton348736
Hamblen331557
Dyer308649
Gibson301161
Greene285971
Anderson273725
Dickson272827
Coffee263041
Bedford254428
Carter253453
Obion252247
Lawrence250732
Cumberland242335
McMinn234355
Warren227018
Hardeman221037
Roane220424
Loudon218418
Jefferson215331
Fayette214437
Weakley207734
Lauderdale200321
Monroe199042
Franklin193632
Trousdale189412
Hawkins181434
Wayne180810
Henderson178730
Macon176427
Hardin171825
White167517
Marshall165317
Carroll164732
Haywood159629
Rhea157130
Cocke154928
Overton150534
Cheatham149416
Campbell147621
Lincoln146313
Henry144617
Smith138319
Johnson137621
McNairy137632
Giles135643
Fentress117119
Lake11515
Bledsoe11425
Hickman111517
Crockett111025
DeKalb108920
Marion103917
Chester98819
Scott9587
Grainger92315
Decatur91512
Unicoi78525
Benton76114
Claiborne7559
Grundy74214
Lewis71514
Cannon7072
Union6915
Morgan6726
Jackson66010
Humphreys6537
Polk63214
Houston57319
Stewart55414
Clay52518
Sequatchie4965
Meigs46112
Perry46020
Moore3692
Pickett36612
Van Buren3422
Hancock1473

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