Phone outage hits Limestone County sheriff, other offices; 911 still works

The sheriff’s office will continue to monitor all social media messages and e-mails.

Posted: Sep 19, 2019 8:14 AM
Updated: Sep 19, 2019 1:52 PM

UPDATE: 

Scott Morris from Windstream said the company hopes to have phone issues repaired today: possibly this afternoon but probably tonight.

A hardware failure in the Huntsville office is to blame.

Most of the customers impacted are business customers in Athens, Decatur, Huntsville and Madison.

From earlier:

The Limestone County Sheriff’s Office has set up a temporary phone line to help residents get through during a telephone outage in the county.

Non-emergency calls to the sheriff’s office should be made to 256-321-2367.

For emergencies, 911 should be called.

The sheriff’s office reports a Windstream outage hit about 2:45 a.m. Thursday. The office said other county and city offices in Limestone also are impacted.

The sheriff’s office will continue to monitor all social media messages and e-mails.

A timeline for phone service restoration has not been announced.

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