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Philadelphia Mayor says Starbucks 'contrite' over arrests

Police were called to the store after the men were denied use of the bathroom because they hadn't bought anything and refused to leave.

Posted: Apr 16, 2018 7:18 PM

PHILADELPHIA (AP) - Philadelphia officials have wrapped up a meeting with Starbucks executives to discuss the arrests of two black men who were denied use of a store's bathroom and refused to leave.


Mayor Jim Kenney says he was pleased Starbucks executives traveled to his city on Monday to talk about what happened and "were very contrite." The Democratic mayor says they are going to make sure "this doesn't happen again."

Starbucks has said it wants to add training for store managers on "unconscious bias."

The two arrested men later were released without charges. Their arrests have drawn condemnation including by Starbucks CEO Kevin Johnson.

Police were called to the store after the men were denied use of the bathroom because they hadn't bought anything and refused to leave.

Johnson says he appreciates "the transparency and the spirit with which" Starbucks and the city are "working together."

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