Madison Co. Sheriff's Office warns about package delivery scam

The scam sends an email that appears to have tracking information, but has a link to a Word Document instead.

Posted: Nov 26, 2018 5:41 PM
Updated: Nov 27, 2018 12:18 PM

The Madison County Sheriff's Office is warning online shoppers about a new scam targeting package deliveries. They say you should double check any email you get with tracking information, because it could actually be a fake email you're opening up.

Lieutenant Donny Shaw with the Madison County Sheriff's Office experienced the scam firsthand. While going through emails for the department, he came across an email that appeared to be from UPS with tracking information on five packages. When he opened the email, instead of a tracking link he found a link to a Word Document. Shaw said clicking on that link could cause damage to your computer.

"It could go in and possibly lock your computer up, and it could be a scam to have it unlocked. It could go in and start tracking things on your computer or your email or anything that you have on your phone or whatever you're receiving your email on," Shaw said.

Shaw said if you receive an email about tracking information, you should verify the email address it's coming from is actually associated with a business or shipping company. You also should not click on any links if you can't confirm they're real. If you do click on the link and provide scammers with a form of payment, you could become a theft victim and should file a report with your local law enforcement.

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