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Elderly woman loses hundreds of dollars after caller ID scam

WAAY 31 learned more about the caller ID scam and how you can keep yourself from falling for it.

Posted: Aug 13, 2018 10:05 PM
Updated: Aug 13, 2018 10:39 PM

A woman who works for a local credit union is warning others after a scammer—pretending to be a credit union themselves—took hundreds of dollars from an elderly relative of hers. WAAY 31 learned more about that scam and how you can keep yourself from falling for it, too.

“She was just at home, got a call," said Leslie Stone. "The caller ID had the name of her credit union. They told her a name and told her they were with that credit union.” Stone works at Rocket City Federal Credit Union and says she’s seen many cases of financial fraud that stemmed from someone answering a familiar number, but she never thought it would happen to her own family.

“Told her that they thought her card had been used at a target that same day. She had not left home.” The scammer in this case—pretending to be Stone’s relative's credit union—told her that the only way they could block the transaction was if she would provide them with personal information. "The 16-digit card number, the expiration, and the three-digit CVV code on the back," Stone said.

Unfortunately, Stone’s family member gave the requested information to the scammer, but when she hung up, she became a little worried. "She called to check the balance on her account and they had already gotten $500 at an ATM within a five-minute span.” That’s why Stone, along with others from several credit unions in North Alabama, are working to make sure people don’t fall victim to the same scam. "Just because a caller ID says something, it isn’t true," Stone said.

If you get one of these calls, officials are asking that you hang up immediately and call your credit union using the number you have on the back of your credit or debit card to make sure it’s legitimate.

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