SEVERE WX : Severe Thunderstorm Warning View Alerts
STREAMING NOW: Watch Now

Alabama health officials report delay in wait-time for coronavirus test results

WAAY 31 spoke to one couple who had to wait almost two weeks for results.

Posted: Aug 1, 2020 3:35 PM
Updated: Aug 3, 2020 8:18 AM

The Alabama Department of Public Health says the state is facing a surge in coronavirus tests, causing results to get back to people at an average of seven days after they get tested.

The department released a statement Friday saying it “recognizes that this is too long and asks for consumers and physicians and other providers to help in making sure those who are most vulnerable become the focus for testing.”

WAAY 31 spoke to one couple who had to wait almost two weeks for results.

The couple says they got tested at John Hunt Park, and after 11 days of not hearing a response, they knew something was wrong.

"I started not feeling good and then we found out our nextdoor neighbor tested positive for COVID," said Huntsville resident, Melissa Fass.

Fass and her boyfriend got tested for coronavirus on July 20.

"Just to be safe than sorry," said Fass.

Fass says after a few days of no test results, she started to get worried.

"It is scary. Everything I've heard about this is scary," said Fass.

Eventually, Fass and her boyfriend decided to take matters into their own hands.

"Here we are, 11 to 12 days later, we have had no phone call and no email, and we had to reach out ourselves," said Fass.

She says when she called, she asked why it was taking so long to get results.

"She told me it was simply because they were really backed up," said Fass.

The Alabama Department of Public Health says the back-up could be caused by supply chain issues, an overall increased demand for tests nationwide and increased numbers of unnecessary tests.

Fass says during her 11-day wait, she couldn't go to work, and she had to temporarily halt her day-to-day responsibilities.

"So I'm someone who, I would like to get back to work. I won't want to just sit at home," said Fass.

Officials state they now want testing to focus on the elderly, healthcare personnel and those who have underlying conditions, something Fass says is a good idea.

"I can only hope that they handle it because a lot of us have work to return to," said Fass.

The CDC says anyone who has been exposed to someone who tested positive should quarantine for at least 14 days.

The Alabama Department of Public Health states a negative test does not eliminate the requirement to quarantine when a person comes in contact with someone who tested positive.

Scroll for more content...
Huntsville
Overcast
77° wxIcon
Hi: 92° Lo: 72°
Feels Like: 78°
Florence
Few Clouds
77° wxIcon
Hi: 92° Lo: 72°
Feels Like: 78°
Fayetteville
Overcast
79° wxIcon
Hi: 91° Lo: 71°
Feels Like: 82°
Decatur
Clear
80° wxIcon
Hi: 93° Lo: 71°
Feels Like: 84°
Scottsboro
Overcast
79° wxIcon
Hi: 92° Lo: 71°
Feels Like: 83°
WAAY Radar
WAAY WAAY-TV Cam
WAAY Temperatures

Alabama Coronavirus Cases

Confirmed Cases: 101496

Reported Deaths: 1821
CountyConfirmedDeaths
Jefferson13463261
Mobile10671216
Montgomery6955153
Madison551035
Tuscaloosa432780
Unassigned398568
Baldwin371029
Shelby336137
Marshall319938
Lee272447
Morgan242520
Etowah219034
DeKalb185214
Calhoun182819
Elmore176739
Walker154865
Houston145013
Russell13912
Limestone137813
St. Clair137520
Dallas134725
Franklin130822
Cullman123812
Colbert122518
Lauderdale120320
Autauga118822
Escambia109417
Jackson10724
Talladega106914
Tallapoosa87679
Dale85029
Chambers84838
Chilton8279
Blount8255
Clarke82110
Coffee7796
Butler77336
Covington74621
Pike7167
Marion58726
Barbour5816
Lowndes57524
Marengo56817
Bullock49211
Hale48826
Winston45711
Bibb4535
Washington44913
Perry4464
Wilcox43610
Monroe4246
Pickens41110
Randolph40311
Conecuh39410
Sumter36618
Lawrence3563
Macon34114
Crenshaw3318
Choctaw28912
Cherokee2798
Clay2775
Geneva2652
Henry2643
Greene25311
Lamar2302
Fayette2235
Cleburne1291
Coosa1053
Out of AL00

Tennessee Coronavirus Cases

Confirmed Cases: 126393

Reported Deaths: 1289
CountyConfirmedDeaths
Shelby23785315
Davidson21044221
Rutherford671956
Hamilton640855
Knox485240
Williamson365626
Sumner350173
Unassigned31243
Out of TN290418
Wilson237423
Montgomery201514
Bradley201315
Sevier19169
Putnam184018
Robertson158720
Trousdale15836
Hamblen142515
Washington13522
Blount133315
Maury12998
Madison122221
Tipton121710
Sullivan107515
Hardeman96818
Bedford94011
Macon87013
Lake7960
Loudon7743
Gibson7498
Dickson7183
Fayette7188
Bledsoe7172
Anderson7116
Dyer6798
Henderson6262
Cheatham6079
Obion5984
Jefferson5964
Lawrence5937
Coffee5733
McMinn56720
Carter5646
Rhea5472
Warren5454
Greene5249
Lauderdale5239
Haywood5227
Weakley5034
Hawkins50010
Roane4962
Hardin4868
Cocke4855
Cumberland4836
Smith4614
Monroe4589
McNairy3976
Giles39113
DeKalb3691
Franklin3434
Carroll3415
Lincoln3201
Marshall3104
White3105
Johnson3070
Henry3030
Claiborne2810
Crockett2775
Hickman2760
Campbell2571
Chester2302
Marion2305
Wayne2302
Overton2211
Decatur2183
Polk2134
Grainger2060
Unicoi1750
Union1650
Benton1611
Cannon1570
Humphreys1313
Jackson1311
Morgan1301
Scott1242
Grundy1222
Sequatchie1131
Meigs1090
Fentress980
Clay830
Perry830
Hancock822
Stewart790
Lewis761
Moore640
Houston620
Pickett401
Van Buren370

Community Events