Delta allows passengers to Dominican Republic to cancel their flights

Article Image

Delta Air Lines is giving passengers to one of the Dominican Republic's airports the right to change or cancel tickets without the usual penalty.The f...

Posted: Jun 25, 2019 6:44 PM

Delta Air Lines is giving passengers to one of the Dominican Republic's airports the right to change or cancel tickets without the usual penalty.

The flights covered by the waiver are those going to and from Punta Cana, on the eastern tip of the Island, where several American tourists have died in the last year.

Delta said it is granting the waiver for travel through August 15, and if passengers are going to rebook they must begin travel no later than November 20. But if passengers cancel the flight altogether, they will get a credit that they can use on Delta for a period of one year from the original booking date.

The airline said it is granting the waiver "due to recent events" in Punta Cana. Delta said it is working with passengers traveling to the two other Dominican airports — those serving Santo Domingo and Santiago de los Caballeros — on a case-by-case basis. Other airlines, such as American, JetBlue and Sun Country, also say they will work with passengers wanting to change or cancel Dominican flights on a case-by-case basis.

Flight cancellations to and from the Dominican Republic are soaring, according to travel analytics firm ForwardKeys. New bookings to the island are off sharply since the beginning of June.

Between June 1 and June 19, cancellations increased 51% compared to the same period a year ago. The pace of cancellations has picked up even more than that in recent days with cancellations more than double year ago levels on June 18 and 19.

New bookings for July and August to the Dominican Republic from the United States have fallen by 74.3% compared to the same period in 2018. Bookings were up 2.8% in April and May, before the news coverage of the deaths began.

David Tarsh, a spokeperson for ForwardKeys, said the decline is similar to what happens sometimes after violence strikes a country. "You can get a long continued problem or things can recover quite quickly, depending on whether people see the threat as being contained or ongoing. The problem you have here is the uncertainty, because the deaths are a mystery."

Bookings to rival tourism destinations have jumped, Tarsh noted. June bookings for summer flights are up 45% to the Bahamas, up 31% to Aruba and up 26% to Jamaica.

At least 10 American citizens have died in the Dominican Republic in the last year, according to the US State Department, victims' families and the involved resorts.

That includes two visitors to the Hard Rock Hotel and Casino in Punta Cana, a third who was staying at Bahia Principe and a fourth who died in her hotel room at Excellence Resorts on June 10.

At least some of the deaths are believed to have been from natural causes, and so far a connection between the deaths has not been established.

The loss of tourism is a huge problem for the Dominican economy. Tarsh said 17% of the nation's gross domestic product is tied to tourism.

Dominican Tourism Minister Francisco Javier Garciacalls on Friday called the spate of deaths "exaggerated."

"It's not true that there has been an avalanche of American tourists dying in our country, and it's not true that we have mysterious deaths," he said. He denied Americans are canceling their vacations to the Dominican Republic.

-- CNN's Doug Criss and Ray Sanchez contributed to this report

Huntsville
Clear
64° wxIcon
Hi: 80° Lo: 54°
Feels Like: 64°
Florence
Clear
66° wxIcon
Hi: 82° Lo: 56°
Feels Like: 66°
Fayetteville
Clear
61° wxIcon
Hi: 79° Lo: 52°
Feels Like: 61°
Decatur
Clear
62° wxIcon
Hi: 81° Lo: 54°
Feels Like: 62°
Scottsboro
Scattered Clouds
59° wxIcon
Hi: 82° Lo: 56°
Feels Like: 59°
WAAY Radar
WAAY WAAY-TV Cam
WAAY Temperatures

Alabama Coronavirus Cases

Confirmed Cases: 17359

Reported Deaths: 618
CountyConfirmedDeaths
Mobile2191115
Jefferson1780102
Montgomery163238
Tuscaloosa73814
Marshall6879
Franklin5457
Lee54033
Shelby50319
Tallapoosa42364
Butler40217
Chambers35325
Walker3442
Elmore3398
Madison3274
Baldwin2839
Dallas2603
Morgan2511
Etowah24811
DeKalb2433
Lowndes23812
Coffee2291
Sumter2206
Autauga2164
Houston2094
Bullock2034
Pike1980
Colbert1782
Russell1670
Marengo1636
Lauderdale1612
Hale1598
Calhoun1543
Choctaw1518
Barbour1501
Wilcox1447
Clarke1422
Cullman1260
Randolph1257
Marion12111
St. Clair1181
Pickens1114
Dale1100
Talladega1093
Chilton1001
Limestone940
Greene944
Winston880
Covington771
Jackson772
Crenshaw763
Macon754
Henry742
Bibb721
Washington686
Blount611
Escambia573
Lawrence480
Geneva400
Conecuh391
Coosa381
Monroe372
Perry370
Cherokee373
Clay272
Lamar230
Fayette150
Cleburne141
Unassigned00

Tennessee Coronavirus Cases

Confirmed Cases: 22566

Reported Deaths: 364
CountyConfirmedDeaths
Davidson504062
Shelby4943111
Trousdale13924
Rutherford119623
Sumner88145
Hamilton79415
Bledsoe6071
Williamson55210
Putnam4795
Robertson4653
Tipton4423
Out of TN4184
Lake4140
Wilson4078
Knox3755
Bedford2834
Montgomery2693
Rhea2100
Hardeman1960
Madison1752
Loudon1430
McMinn14114
Macon1363
Cheatham1230
Bradley1221
Fayette1152
Cumberland1121
Dickson1090
Unassigned920
Blount913
Maury890
Sevier812
Washington750
Coffee730
Wayne640
Gibson631
Monroe622
Sullivan602
Hickman580
Lauderdale561
Franklin531
Greene502
Dyer500
Marion401
Anderson401
DeKalb370
Hamblen362
Smith341
White330
Hawkins332
Lawrence310
Grundy311
Haywood312
Marshall311
Obion301
Henry300
Jefferson280
Carroll271
Overton260
Meigs260
Weakley260
Lincoln250
Warren230
Cannon210
Perry210
Cocke200
Carter191
Campbell181
Morgan170
Jackson170
Crockett162
Roane160
Polk160
Johnson160
Henderson150
Hardin152
Sequatchie150
Humphreys131
Fentress120
McNairy120
Chester120
Giles120
Scott120
Stewart110
Claiborne90
Houston80
Grainger80
Clay70
Benton71
Decatur50
Unicoi40
Union40
Van Buren40
Lewis30
Pickett30
Moore30
Hancock10

 

 

Community Events