The rise of diversity and inclusion jobs

Earlier this year, Uber hired its first ever ...

Posted: Aug 21, 2018 3:58 PM
Updated: Aug 21, 2018 3:58 PM

Earlier this year, Uber hired its first ever chief diversity officer, following a string of sexual harassment claims and other PR crises for the brand. Last month, after a year plagued by controversy, the NFL posted a job opening for a head of diversity and inclusion.

Diversity officers are popping up at many other high-profile companies, too. The titles may vary — "director of diversity and inclusion," "chief equality officer" or "head of diversity, inclusion and belonging" — but more organizations are realizing this is something that matters to their employees. It even merits an entire position (or sometimes, even its own department).

According to data from Indeed, demand for the roles has increased significantly in just the last few years. Between 2017 and 2018, Indeed postings for diversity and inclusion positions had increased by nearly 20%.

But what does a diversity officer do?

A three-prong approach

Diversity and inclusion roles require expertise in three important areas: employee recruitment, retention and engagement. Diversity and inclusion go hand-in-hand, which is exactly why you see them in so many of these job titles. In diversifying a company workforce, leaders then also have to make sure employees from underrepresented groups feel welcome.

"All these efforts have to be connected," says Mary Pharris, director of business development and partnerships at Fairygodboss, a job review site for women. "Because then you get a disconnect with what you're doing in the recruitment process, which ultimately affects how you retain employees."

Focusing on diversity and inclusion isn't just a good PR move, something to implement in the wake of a crisis. Instead, says Pharris, it's a proven investment in company success.

"There's been study after study that shows diversity is good for the bottom line," she says. "So by investing in this, companies are doing the right thing. It not only makes your employees happy at the end of the day, but if your employees are happy they're more likely to stay."

Working yourself out of a job

Ciara Trinidad, program manager for inclusion and diversity at Netflix, has learned to keep her eyes on it all.

"This is not just siloed to recruiting and HR," she says. "It's the way in sales we talked and targeted the people who would eventually become our customers, the way we treated the people who served us catered lunch ... the goal of this job is to eventually work myself out of a job."

That meant focusing on recruiting, but also on training and developing the talent already at the company — especially those in positions of influence.

"The solvers of this problem are our people managers," she says. "They're the ones who set the pace for employees' personal development. If you don't invest in them in all the ways you can, it's not going to work."

Netflix strives for diversity not just in its employees, but in its programming as well. Her usual day could involve meeting with talent partners, production managers and employee resource groups, talking about what they want in the workplace and what could be better for people like them.

She admits the "working herself out of a job" thing might not be happening any time soon.

In the past, many companies relied on employees from underrepresented groups to spark change from the ground level. Trinidad says her job now is focused on listening to those employees, raising their concerns to the highest levels and implementing policies to help.

"They don't need to be distracted thinking about how to survive this workplace, how to make it even better for people like themselves," she says. "They just need to be focused on their job, [and] I need to be focused on building infrastructure so they feel like they can be themselves."

Huntsville
Broken Clouds
85° wxIcon
Hi: 88° Lo: 71°
Feels Like: 91°
Florence
Clear
82° wxIcon
Hi: 93° Lo: 73°
Feels Like: 89°
Fayetteville
Clear
79° wxIcon
Hi: 83° Lo: 72°
Feels Like: 79°
Decatur
Clear
81° wxIcon
Hi: 93° Lo: 71°
Feels Like: 86°
Scottsboro
Clear
81° wxIcon
Hi: 92° Lo: 72°
Feels Like: 88°
WAAY Radar
WAAY WAAY-TV Cam
WAAY Temperatures

Alabama Coronavirus Cases

Confirmed Cases: 99926

Reported Deaths: 1781
CountyConfirmedDeaths
Jefferson13258244
Mobile10517207
Montgomery6835149
Madison544734
Tuscaloosa423076
Baldwin365125
Unassigned363064
Shelby330936
Marshall318937
Lee270047
Morgan241118
Etowah216232
DeKalb183013
Calhoun180717
Elmore173138
Walker153964
Houston141912
Russell13872
St. Clair135418
Limestone134913
Dallas133123
Franklin128820
Cullman122712
Colbert120716
Lauderdale118919
Autauga117421
Escambia108717
Talladega104814
Jackson10144
Tallapoosa86579
Chambers84438
Dale83525
Clarke82610
Blount8124
Chilton8097
Butler76736
Coffee7646
Covington73720
Pike7087
Marion58026
Barbour5765
Lowndes57324
Marengo56515
Hale47826
Bullock46611
Winston45711
Perry4454
Washington44312
Bibb4425
Wilcox43210
Monroe4215
Pickens4049
Randolph40310
Conecuh39310
Sumter36418
Lawrence3512
Macon33914
Crenshaw3265
Choctaw28712
Cherokee2758
Henry2643
Clay2635
Geneva2631
Greene25211
Lamar2292
Fayette2125
Cleburne1271
Coosa1033
Out of AL00

Tennessee Coronavirus Cases

Confirmed Cases: 123914

Reported Deaths: 1233
CountyConfirmedDeaths
Shelby23485308
Davidson20722217
Rutherford658955
Hamilton622053
Knox468540
Williamson357725
Sumner344972
Unassigned31424
Out of TN294714
Wilson232123
Bradley195613
Montgomery195213
Sevier18947
Putnam178518
Trousdale15836
Robertson156720
Hamblen140514
Blount131411
Washington12772
Maury12727
Tipton121110
Madison116018
Sullivan103714
Hardeman93017
Bedford92811
Macon86013
Lake7920
Loudon7493
Gibson7266
Bledsoe7081
Fayette7028
Dickson6982
Anderson6936
Dyer6638
Henderson6043
Cheatham5997
Jefferson5844
Obion5794
Lawrence5756
McMinn55320
Coffee5483
Rhea5382
Warren5334
Carter5246
Lauderdale5148
Haywood5106
Greene5048
Roane4852
Hawkins4837
Hardin4828
Cocke4783
Weakley4634
Cumberland4586
Smith4554
Monroe4529
Giles38513
McNairy3815
DeKalb3652
Franklin3324
Carroll3253
Lincoln3091
Marshall3044
White2945
Henry2900
Johnson2850
Claiborne2760
Hickman2730
Crockett2695
Campbell2541
Wayne2282
Marion2274
Chester2232
Decatur2163
Polk2073
Grainger2000
Overton1981
Unicoi1690
Union1620
Benton1591
Cannon1510
Jackson1291
Humphreys1283
Morgan1261
Scott1220
Grundy1142
Meigs1060
Sequatchie1060
Fentress960
Hancock812
Perry810
Clay780
Stewart780
Lewis741
Moore610
Houston590
Pickett371
Van Buren360

Community Events