WAAY 31 I-TEAM: State Department of Public Health explains coronavirus dashboard issues

The state said the server issues are out if its control.

Posted: Aug 14, 2020 9:48 PM
Updated: Aug 14, 2020 10:09 PM

The WAAY 31 I-TEAM on Friday pressed the state to learn more about the issues causing constant delays with the coronavirus dashboard.

Friday, the state announced a server issue delayed the numbers from being reported for four hours.

Dr. Karen Landers with the Alabama Department of Public Health said people should be confident in the numbers reported by the dashboard. She said the server issues that have lasted five months are out of their control..

"The issue is not with the data. The issue is with technical problems that naturally occur in an electronic system," she said.

Landers explained the state dashboard delay in reporting numbers does not impact the integrity of the coronavirus case count.

Friday’s problems were the third in less than a week. When the WAAY 31 I-TEAM asked Landers about issues earlier this week, she told us they were fixed. She also pointed a finger at an outside vendor and labs that didn’t properly report tests.

"Some laboratories were not familiar with the reportable disease requirements in Alabama because they had never done it before," she said.

WAAY 31 asked Gov. Kay Ivey's office about the dashboard delays and if the state would provide any money for a fix. Her office’s only answer was: "I am going to defer you to the Alabama Department of Public Health for questions on their dashboard and related items."

Landers said as long as technical issues persist, data won't be updated on the dashboard until each issue is addressed.

"There are from time to time software-related problems that will delay our presenting the data. I want to remind people the Alabama Department of Public Health, when we determine there could be a delay or potential issue, we will not present data. Rather, we will wait until the technical issue has been resolved to present," she said.

Landers also answered another question a lot of you are asking about the numbers. She said the dashboard identifies and pulls out any duplicate tests for a person, so each person is just counted only once.

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Alabama Coronavirus Cases

Cases: 524367

Reported Deaths: 10807
CountyCasesDeaths
Jefferson756511496
Mobile40258800
Madison34165498
Tuscaloosa25448445
Montgomery24089574
Shelby23250243
Baldwin20787302
Lee15670166
Calhoun14375313
Morgan14180274
Etowah13716348
Marshall12022220
Houston10427279
Elmore10011202
Limestone9873149
Cullman9512191
St. Clair9508236
Lauderdale9293234
DeKalb8774183
Talladega8131173
Walker7153277
Autauga6793107
Jackson6772110
Blount6556133
Colbert6240132
Coffee5435113
Dale4780111
Russell432139
Franklin421882
Chilton4153110
Covington4084116
Tallapoosa3943149
Escambia390375
Dallas3529150
Chambers3526122
Clarke347660
Marion3084100
Pike306776
Lawrence297696
Winston273272
Bibb256961
Marengo248461
Geneva246475
Pickens233359
Barbour228455
Hale219175
Butler214068
Fayette210560
Henry188344
Cherokee182945
Randolph178741
Monroe174040
Washington165838
Macon156849
Clay150956
Crenshaw149957
Cleburne147141
Lamar139834
Lowndes137853
Wilcox125427
Bullock122140
Conecuh109828
Perry107626
Sumter103332
Coosa100928
Greene91534
Choctaw59024
Out of AL00
Unassigned00

Tennessee Coronavirus Cases

Cases: 837833

Reported Deaths: 12111
CountyCasesDeaths
Shelby933421591
Davidson88250926
Knox49926625
Hamilton43501488
Rutherford42422423
Williamson27589215
Sumner23549345
Montgomery19740224
Wilson18547229
Out of TN1797995
Unassigned16778133
Sullivan16266287
Blount15213194
Bradley14670148
Washington14243244
Maury13261170
Sevier13204175
Putnam11193173
Madison10853241
Robertson9627129
Anderson8639171
Hamblen8522171
Greene7746152
Tipton7235104
Coffee6833121
Dickson6740109
Cumberland6586128
Carter6487156
Bedford6439129
Gibson6410144
McMinn637897
Roane6197102
Jefferson6089124
Loudon602469
Lawrence582086
Hawkins5802106
Monroe572495
Warren551881
Dyer5371104
Franklin509488
Fayette493678
Obion450396
Cheatham445954
Cocke444298
Rhea431575
Lincoln430963
Marshall412358
Campbell410562
Weakley403763
Giles396299
Henderson373276
Macon358677
Carroll357782
White356269
Hardin350566
Hardeman346764
Lauderdale314444
Henry312675
Marion310846
Claiborne307373
Scott305745
Overton298161
Wayne294434
Hickman280746
McNairy277254
DeKalb275753
Smith275238
Haywood268461
Grainger259649
Trousdale249122
Morgan246339
Fentress238446
Johnson232238
Bledsoe210111
Chester209651
Crockett201548
Polk200324
Unicoi195249
Cannon189231
Union186534
Grundy178433
Humphreys174622
Lake169626
Sequatchie167028
Benton163440
Decatur157538
Lewis156626
Meigs135124
Stewart131028
Jackson130035
Clay109431
Houston108633
Perry105728
Moore100217
Van Buren83622
Pickett75724
Hancock55712

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