The Madison County Sheriff’s Office will reopen its offices on Monday, May 4.

Pistol Permits, Records and the Criminal Investigations offices were closed to walk-ins during the state's stay-at-home order. The department says its offices will be following CDC guidelines.

Access to lobbies will be limited to two visitors at a time, and they must maintain a minimum of six feet between each other. People must also wear a face covering over their mouth and nose.

The department is resuming normal business hours from 8 a.m. to 4 p.m. on weekdays, except for holidays. It issued these guidelines for visitors:

PISTOL PERMITS

• Citizens who have received a notification that their pistol permit was approved and is ready for pick-up, can do so at the permit office, 603 Fiber Street.
• Citizens MUST go online to the Sheriff’s Office WEBSITE to apply for a permit. There is a kiosk in the lobby of the pistol permit office for those who do not have internet access, but employees will not be available to assist in the application process.
• Permits are not issued the same day the application is submitted. It typically takes 10-14 days for processing.
• For questions regarding pistol permits, please call 256-532-3731.

CRIMINAL INVESTIGATIONS

• Citizens are encouraged to call, 256-533-8820 or 256-533-8821, to speak with an investigator before coming to the office.
• If you are scheduled to talk with an investigator in person, go to, 715-Wheeler Avenue.
• Due to the inability to maintain recommended distancing, the Sheriff’s Office will NOT be conducting citizen requested fingerprinting until further notice.

RECORDS DIVISION

• Citizens are encouraged to call, 256-532-3416, and talk to a Records Clerk before coming to the office.
• The Records Division is located at, 705-Wheeler Avenue.