WAAY 31 went to the Huntsville Public Works department to learn how crews decide which roads throughout the city get the green light for repairs.
According to the department, its 2018 budget of $12 million of your tax money goes to roads that need it most, not the neighborhoods with the most complaints.
"There's a process in place, and we need to trust that process," public works director Chris McNeese said.
McNeese told WAAY 31 the process hinges on a rating scale that ranges from 0-60.
A newly resurfaced road is a zero, and the worst road in town is a 60.
Inspectors drive every road in the city and tally up the number of potholes, cracks, bumps, and other deficiencies in the road.
The roads with the most deficiencies will get the repair dollars first.
McNeese told WAAY 31 roads may get worse before they get better because before a road can be resurfaced gas, water, electric, and sewage lines may have to be repaired beneath the surface.
"At that time they will probably have cut into the road several times, doing any repairs or placements they have to place. We'll come in behind them and we'll resurface the road. That's when we start the process all over again," McNeese said.
Boyd Berryhill lives on a street that's getting resurfaced this year.
"You can bump along pretty well on some of the roads in the neighborhood. They've just gone on without any maintenance, without anyone noticing until now that the issue's been brought up," Berryhill said.
Berryhill told WAAY 31 he won't mind the disturbance when the city comes to resurface his street as long as it means he no longer bumps down it.